Your privacy matters to us. This Privacy Policy explains exactly what personal data pnl77 collects, why we collect it, how we use it, and the rights you have over your own information.
Our Commitment
These six principles guide every data decision we make at pnl77. The full details are in the policy below.
pnl77 only collects personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data for its own sake.
All data transmitted between your device and the pnl77 platform is protected by industry-standard SSL/TLS encryption. Your personal and financial information is never sent in plain text over the internet.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by pnl77. We honor these rights and provide clear channels to exercise them.
pnl77 does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is only shared with trusted service providers and regulatory bodies as required by law.
pnl77 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.
In the unlikely event of a personal data breach that poses a risk to your rights, pnl77 will notify affected players and the National Privacy Commission (NPC) within the timeframes required by Philippine law.
pnl77 ("pnl77," "we," "us," or "our") operates the online gaming platform accessible at pnl77.com and any associated mobile-optimized interfaces (collectively, the "Platform"). We are committed to protecting the privacy and personal data of every individual who interacts with our Platform, whether as a registered player, a visitor browsing our site, or a person contacting our customer support team.
This Privacy Policy ("Policy") describes how pnl77 collects, uses, stores, shares, and protects your personal data in connection with your use of the Platform. It also explains the rights you have under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as any other applicable data protection legislation.
By registering an account or using the pnl77 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and contact us to close your account.
This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform as a whole. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
pnl77 collects personal data from you directly when you register an account, make a deposit or withdrawal, contact customer support, or otherwise interact with the Platform. We also collect certain data automatically through your use of the Platform. The categories of personal data we collect are set out below.
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number (e.g., PhilSys ID, passport, driver's license) |
| Contact Data | Email address, Philippine mobile number, residential address (barangay, city/municipality, province) |
| Account Data | Username, encrypted password, account preferences, communication preferences |
| Financial Data | GCash number, PayMaya (Maya) account, bank account details (BPI, BDO, Metrobank), transaction history |
| Verification Data | Copies of government-issued ID, selfie photographs, proof of address documents submitted for KYC |
| Support Data | Records of communications with our customer support team, including live chat transcripts and email correspondence |
When you access the pnl77 Platform, we automatically collect certain technical and behavioral data through cookies, log files, and similar tracking technologies:
pnl77 uses the personal data we collect for the following purposes. We will only use your data in ways that are consistent with the purpose for which it was originally collected, unless we have obtained your separate consent or are otherwise permitted by law.
pnl77 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations:
Where we rely on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
pnl77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
pnl77 engages trusted third-party service providers to assist in operating the Platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support software vendors, and analytics platforms. All service providers are contractually required to process your data only on our instructions and in accordance with applicable data protection law.
pnl77 may disclose your personal data to Philippine government agencies, regulatory bodies, law enforcement authorities, or courts where required to do so by law, court order, or regulatory directive. This includes disclosures required under the Anti-Money Laundering Act (AMLA) and its amendments, and disclosures to gaming regulators.
In the event of a merger, acquisition, restructuring, or sale of all or part of pnl77's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
pnl77 may share your personal data with other third parties where you have given your explicit consent to such sharing.
Cross-Border Transfers: Some of pnl77's service providers may be located outside the Philippines. Where personal data is transferred internationally, pnl77 ensures that appropriate safeguards are in place to protect your data in accordance with the requirements of the Philippine Data Privacy Act.
pnl77 uses cookies and similar tracking technologies (such as web beacons and pixel tags) to operate and improve the Platform, personalize your experience, and analyze usage patterns. A cookie is a small text file placed on your device when you visit the Platform.
The types of cookies used by pnl77 include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies, refer to your browser's help documentation.
pnl77 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
While pnl77 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, pnl77 will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Philippine Data Privacy Act.
pnl77 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years after closure | Legal obligation (AML, gaming regulations) |
| Financial Transaction Records | 10 years from transaction date | Anti-Money Laundering Act (AMLA) |
| KYC Verification Documents | 5 years after account closure | Regulatory compliance |
| Customer Support Records | 3 years from last interaction | Legitimate interests (dispute resolution) |
| Gaming Activity Logs | 5 years from date of activity | Regulatory compliance, responsible gaming |
| Marketing Preferences | Until consent is withdrawn | Consent |
Upon expiry of the applicable retention period, pnl77 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.
Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by pnl77:
To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 12 of this Policy. pnl77 will respond to all data rights requests within 15 business days of receipt, in accordance with the requirements of the Data Privacy Act.
Please note that some rights are subject to limitations. For example, pnl77 may be unable to delete certain data that it is legally required to retain under the Anti-Money Laundering Act or gaming regulations. We will always explain the reason if we are unable to fulfill a request.
The pnl77 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. pnl77 does not knowingly collect personal data from any person under the age of 21.
If pnl77 becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and take appropriate steps to prevent further access by that individual. Any funds deposited by an underage user will be handled in accordance with applicable regulatory requirements.
If you are a parent or guardian and believe that your child has registered an account on pnl77, please contact our customer support team immediately so that we can take prompt action.
pnl77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date of the most current version of this Policy is displayed at the top of this page.
When material changes are made to this Policy, pnl77 will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect. We encourage you to review this Policy periodically to stay informed about how pnl77 protects your personal data.
Your continued use of the pnl77 Platform following the posting of any updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated Policy, you must stop using the Platform and may request the closure of your account by contacting our customer support team.
pnl77 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO using the details below.
Data Protection Officer
Email: [email protected]
General Support Email: [email protected]
Live Chat: Available within the pnl77 Platform after logging in to your account.
Response Time: Within 15 business days of receipt of your request.
If you are not satisfied with pnl77's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the regulatory authority responsible for enforcing the Data Privacy Act of 2012.
Your Data Is Safe With Us
Your personal data is protected every step of the way. Log in to your pnl77 account and enjoy hundreds of live casino games, slots, and bingo — all in a secure, regulated environment built for Filipino players.
21+ only. Please play responsibly. Visit our Responsible Gaming page for support tools and resources.